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Can You Trust Discount Brokers?

by Gary Kent / Tuesday, 10 July 2007 / Published in Uncategorized

“Hi Gary. I need every dollar I can get when I sell my condo next month. I interviewed a discount broker and he says he does just what a regular broker does. But I didn’t get a good feeling talking with him. Something made me uneasy and I don’t totally believe him. Do you think he’s being truthful about what he does?”

***ANSWER:
No.

In MY experience, discount brokers don’t do what a good, experienced, full-service broker does. Of course, I’m sure there are exceptions. I just haven’t seen any.

Running a real estate business is just way too expensive when done right and doesn’t allow for proper service at cut rates. Heck, just my advertising bill is over $10,000 per MONTH! You can’t lose money selling each home and make it up on volume.

(By the way, in my opinion, calling them “discount brokers” is like calling Yugo a “discount carmaker”. Yugo was just a “cheap” carmaker.)

For years, while telling the public they do all the seller’s important work, behind the scenes such brokers often dumped much of it on the buyer’s broker. This was a major disincentive for full-service brokers to sell their homes. (Would you do 50% more work w/o extra pay?)

So starting 2004, the MLS requires listings by many discount brokers to be flagged as “Limited Service”.

In summary, let’s do the math.

“Save” 1%. But if due to less marketing, less service, less skill, less negotiation, and less interest from other brokers, you get 3% less on your price, who’s saving money?

Are you better off with a Limited Service or discount broker?

Draw your own conclusions…

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About Gary Kent

Licensed since 1984, San Diego real estate broker Gary Kent is a recognized authority on real estate. In addition to selling over 5,500 homes for clients, he has been an expert court witness, trainer of other agents, and he does seminars on home buying, home selling, and investing. Gary has sold homes for The Salvation Army, dozens of major banks, and Fannie Mae, amongst others. You can find Gary on Facebook, Instagram and YouTube.

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